Senpiper Privacy Policies

PRIVACY POLICY

This Privacy Policy explains how (the “www.senpiper.com”) developed, owned, managed and operated by Senpiper Technologies India Pvt. Ltd, (defined herein below) values User’s (defined herein below) privacy and how it is committed to protect privacy of User’s Sensitive Personal Data (defined herein below), which User’s entrust to Us.

A. DEFINITIONS

In this document, terms that commence with a capital letter are defined in this Section and shall have the following meaning:

“Sensitive Personal Data” means your first and last name, date of birth, residential address, email address, telephone number, email address, identification number, location data, physical, biometric, genetic, physiological, genetic, mental, economic, cultural or social identity or any information by which an User (defined herein below) can be identified;

“Us/We/Our” means Senpiper Technologies India Pvt. Ltd, a company incorporated and existing under the Companies Act, 2013, and having its registered office at B 15, Sector 32, Gurgaon, Haryana

“Process(ing)” means any operation or set of operations which is performed on Sensitive Personal Data or on set of Sensitive Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available alignment or combination, restriction, erasure or destruction;

“Registered User” refers to any User who has registered on Our Website in order to avail our Services (defined herein below).

“Service(s)” means an online platform provided by Senpiper Technologies India Pvt. Ltd, but excluding services that state that they are offered under a different privacy policy.

“User(s)” or “You(r)” means any natural or legal person including but not limited to any company, firm, sole proprietorship or other associations of individuals, who visits, search or accesses our Website and includes a Registered User.

B. WHAT INFORMATION DO WE COLLECT?

I. Of User’s

1.1 When You are visiting Our Website as a User, We collect session data through our tools, which shall include but not limited to the following:


(i) The type of browser and operating system You used;

(ii) The domain name of the site from which You came;

(iii) The date, time and duration for which You have visited Our Website;

(iv) Number of Visits;

(v) The web pages or services you accessed at our Website;

(vi) If you download a form, the form that was downloaded.

You agree that none of the foregoing information is Sensitive Personal Data.

1.2 When You request for additional information regarding our Services, We only collect Sensitive Personal Data viz. name, email and phone number, that is required by Us to provide You the details regarding the Services which You are interested in and it is specifically for the purpose of giving you the additional information requested and in no way is transferred to anybody else.

3. MONITORING OF THE WEBSITE AND USER ACCOUNT

a) The monitoring of the Website is important to determine the accuracy of the Personal Data provided by Users and to ensure that every User remains in consonance with the Terms of Use provided herein. Subject to the Terms of Use mentioned herein, We shall remove any objectionable content which is in contravention of the Terms of Use herein or share such information with any governmental authority as per the procedures laid down by the law for the time being in force in India. 

b) You understand and agree that We shall also be entitled to investigate occurrences which may involve such contravention and take appropriate legal action that involves cooperation with law enforcement authorities in prosecuting Users who are involved in such contraventions.

c) The Users shall ensure and undertakes that the details they provide to Us are true, correct and complete. The Registered Users should further inform Us immediately of any changes to the information, that has been provided at the time of registering. The Registered Users understand and agree that any omission, misrepresentation or concealment of any significant fact/detail/information provided to Us, shall be considered as a sufficient reason for undertaking any legal action against the Registered User including, but not limited to, termination of their registration/subscription/membership. The Registered User can access and update the information provided by them by contacting us at the address, telephone number or e-mail address provided under the ‘Contact Us’ tab on the Website

II. From Registered Users

a. When You register on Our Website to seek Our Services, We shall collect following Sensitive Personal Data required to register You and for purpose of providing You Services:
Category of Sensitive Personal Data collected What this means
Identity Data First name, surname, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender, pan card number password or other forms of identification.
Contact Data Your home address, work address, billing address, email address and telephone numbers.
Financial Data Your bank account and payment card details.
Marketing and Communications Data Your preferences in receiving marketing from Us and Our third parties and Your communication preferences. If You correspond with Us by email or messaging through the Services, We may retain the content of such messages and Our responses.

WE WILL NOT BE RESPONSIBLE FOR THE AUTHENTICITY OF THE SENSITIVE PERSONAL DATA PROVIDED BY YOU TO US.

The Users either while seeking any additional information or while registering or both shall provide certain details and information including their Personal Data, which shall be bound by the “Privacy Policy”.

C. HOW WE USE THE SENSITIVE PERSONAL DATA WE COLLECT

We strongly believe in both minimizing the Sensitive Personal Data we collect and limiting the use and disclosure of Sensitive Personal Data only to our employees, contractors and agents

(a) to deliver and improve our Services;

(b) to provide you with information about our Services

(c) to provide you with e-newsletters and information you have requested

(d) to manage your account and provide You with customer support;

(e) to diagnose or fix technology problems;

(f) to verify Your identity and prevent fraud or other unauthorized or illegal activity;

(g) where disclosure is necessary to be in compliance with law;

(h) where certain Sensitive Personal Data has to be provided to third-party intermediaries that manage credit or debit card processing.

These individuals (as applicable) are bound by the confidentiality obligations and may be subject to disciplinary action, including termination (as applicable), if they fail to meet these obligations.


We take reasonable steps to ensure that Sensitive Personal Data, We process are accurate, complete, and current, but We depend on You to update or correct Your Sensitive Personal Data whenever necessary.

Compliance with legal, regulatory and law enforcement requests

We cooperate with government and law enforcement officials and private parties to enforce and comply with applicable laws. We will disclose any Sensitive Personal Data about You to government and law enforcement officials as We, in Our sole discretion believe necessary and appropriate to respond to claims and legal process, to protect the safety of the public or any person, or to prevent to stop any activity We consider is illegal and unethical.

No Special Categories of Sensitive Personal Data

We do not collect any “Special Categories of Sensitive Personal Data” about any User (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions). Nor do we collect any Sensitive Personal Data with regard to criminal conviction and offences.

D. FOR HOW LONG WE STORE YOUR SENSITIVE PERSONAL DATA

We will retain your Sensitive Personal Data only for as long as necessary to provide the Services you have requested unless a longer retention period is required by applicable law (for example for legal and regulatory purposes). This may include keeping your Sensitive Personal Data after you have deactivated your account for the period of time needed for Us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.

E. HOW WE PROTECT YOUR SENSITIVE PERSONAL DATA

We are committed to protecting the security of your Sensitive Personal Data and We take all reasonable precautions to protect it from unauthorized access, modification or disclosure. Your Sensitive Personal Data is stored on secured servers that have SSL certificates issued by leading certificate authorities and all the Sensitive Personal Data that is transferred between You and Us and the Services provided to you is encrypted. However, internet is not in itself a secure environment and We cannot give absolute assurance that your Sensitive Personal Data will be secure at all times

F. COOKIES

Cookies are small files saved to the User’s computer’s hard drive that track, save and store information about the User’s interactions and usage of the Website. This allows the Website, through its server to provide the Users with a tailored experience within the Website.


Our Website uses “cookies” for better User’s experience while visiting the Website. Cookies are also used to store Sensitive Personal Data on your computer. We may also link information stored on your computer in cookies with Sensitive Personal Data about specific individuals stored on our servers. If you set up your Web browser so that cookies are not allowed, you might not be able to use some or all of the features of our Web site(s).


Users are advised that if they wish to deny the use and saving of cookies from this Website on to their computer’s hard drive they should take necessary steps within their web browsers security settings to block all cookies from this Website and its external serving vendors. This Website uses tracking software to monitor its visitors to better understand how they use it. The software on our Website is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect Sensitive Personal Data.


Other cookies may be stored to your computer’s hard drive by external vendors when this Website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No Sensitive Personal Data is stored, saved or collected.

G. EXTERNAL & THIRD PARTY LINKS

Although We make best efforts to include all kind of quality, safe and relevant external links/third party website links, Users should always adopt a policy of caution before clicking any external / third party website links mentioned anywhere on Our Website. These external links / third party links/ websites should have their own privacy policies which We urge the User to check. We do not accept any responsibility or liability for their third party websites policies whatsoever as we have no control over them.


We cannot guarantee or verify the contents of any externally linked website despite Our best efforts. Users should therefore note they click on external links at their own risk and Our Website and We cannot be held liable for any damages or implications caused by any User visiting any external links mentioned on the Website.

H. ADVERTISEMENTS AND SPONSORED LINKS

Our Website may contain sponsored links and advertisements. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the advertisements they serve.


Clicking on any such advertisements will send you to the advertiser’s website through a referral program which may use cookies and will tracks the number of referrals sent from this Website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and We cannot be held liable for any damages or implications caused by visiting any external links mentioned.

I. SOCIAL MEDIA PLATFORMS

Communication, engagement and actions taken through external social media platforms that Website participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.


Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and Sensitive Personal Data. Neither We nor Our Website will ever ask for Sensitive Personal Data through social media platforms and We encourage Users wishing to provide their Sensitive Personal Data to contact them through primary communication channels such as by telephone or email.


Our Website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

J. CHANGES TO PRIVACY POLICY

We reserve the right, in our sole discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Any changes or updates will be effective immediately upon posting to this page. You should review this Privacy regularly for changes. You can determine if changes have been made by checking the Effective Date below. Your continued use of our Website following the posting of any changes to this Privacy means you consent to such changes.

K. OPT-OUT

Any User can ask Us to stop sending them marketing messages or modify their email preferences at any time through any of the following methods:

  • By following the opt-out links on any marketing message sent to you; or
  • Through account settings at "www.senpiper.com
  • By contacting us at any time using the contact details in Contact Us;

Where any User opt out of receiving these marketing messages, this will not apply to Sensitive Personal Data provided to Us as a result of emails relating to existing or pending Services taken or consent to direct marketing communications.

L. CONTACT US

If you have questions or comments about Us or Our Website Privacy Policy, contact us via any of the ways described in the Contact Us page.

M. DECLARATION

You hereby agree and confirm that by providing Us with the Sensitive Personal Data for requesting additional information or for registering as Registered User, you shall be deemed to have freely and expressly granted consent to furnish such Sensitive Personal Data to Us of Your own free will and You agree that You are not deceived or misled as to the purpose or purposes for which such Sensitive Personal Data will be processed. By providing the Sensitive Personal Data, You also acknowledge being aware of the purpose for which such Sensitive Personal Data shall be Processed as such.